Help Centre

Welcome to our Help Centre. You will find many FAQ's and details about opening times, what is included in your purchase, and what you need to know about attunements and to work with me.

If you are looking for information about energy healing, attunements, spiritual practice etc., you may want to view our energy healing and attunement blog, or if you are beginning with attunements, you may want to start with the blog post New To Attunements? Start Here.

General Questions

What Are Your Opening Times?

Blissful Light is located in Scotland. All times are GMT.

Monday: 10 am to 1 pm
Tuesday: 10 am to 1 pm
Wednesday: 10 am to 1 pm
Thursday: 10 am to 1 pm
Friday: 10 am to 1 pm
Saturday: Closed
Sunday: Closed

Closed Scottish public holidays.

How can I pay for my purchase?

You can use the following secure ways to pay for your purchase:

Paypal – both your Paypal account and also by credit card via Paypal (you do not need a Paypal account to do this).

Shopify Payments – you can pay using your credit card, debit card, American Express, Maestro, Apple Pay and Google Pay using Shopify Payments powered by Stripe, a well respected and secure payment gateway.

None of the payment options are recorded and stored on this website. All transactions take place on the payment providers system.

Do you offer in-person attunements?

Currently, we provide all our support and services remotely online via email. However, we may be offering in-person training, services, workshops and retreats in the future. Please sign up for our newsletter to keep up to date.

Attunements

Ordering attunements, what you need to know.

You can find lots of information, what you need to do, and the order process by reading the Ordering attunements - what you need to know blog post. This blog post lets you know the process and steps we will be working through together.

How do I receive my attunements?

All our attunements are provided remotely. This means that you can receive your attunement whenever you wish without the need of attending an in-person course or workshop.

All attunements are prepared as Chi Ball Attunements and require no appointment times.

There are no deadlines to accept the attunements, which means you can accept them when convenient. Once prepared, the attunements never lose effectiveness, so there is no rush to accept the attunements within a specific time.

Following your email request for me to prepare your attunements, I will email you with confirmation and include information on how to accept your attunement (there are also full details in your manual). 

If you are interested before ordering how you will accept your Chi Ball Attunement, you may be interested in reading our How To Accept A Chi Ball Attunement blog post.

Do you offer audio attunements?

Blissful Light does not offer audio attunements. Instead, all attunements are Chi Ball Attunements, with a manual as a PDF document.

Do you offer support for attunements?

Yes, all our attunements include support for the duration of your attunement via email.

How will I receive the digital download of my manual?

All attunement manuals are digital downloads.

Once you have purchased your distant attunement, you will receive an email that has a link to your manual. The manual is a PDF document.

Click on the link and instantly download your manual.

Do you provide certificates?

All attunements created by Blissful Light are for personal use, so certificates are not strictly a requirement; however, you can request a certificate of attunement once you have accepted each attunement for your records.

What is a certificate of attunement?

A certificate of attunement only confirms you received your attunement from me and can pass on the attunement to others. It does not in any way infer professional training, teaching ability, mastership, qualification etc.

Do you provide professional training?

All attunements created by Blissful Light are for your personal use only and are designed to support your spiritual development.

This means that if you wish to pass on, sell or teach any of the attunements created by Blissful Light; you are responsible for your professional conduct, training, legal requirements, insurance etc. 

You will also be bound by the Resell and Copyright Terms.

Can I resell Blissful Lights attunements?

All attunements created by Blissful Light are intended for personal use only. This means that the attunements, manuals, training, and support focus on your personal use.

If you wish to resell any attunements created by Blissful Light, you are bound by the Resell and Copyright Terms. 

Adherence to the Resell and Copyright Terms is monitored and enforced using sophisticated software to ensure compliance.

Gift Cards

Does my gift card expire?

No, your gift card does not have an expiry date.

Can I use my gift card more than once?

Yes, you can use your gift card more than once as long as a balance remains on your card.

Can I reload or top up my gift card?

No,  it is not possible to top up or reload a gift card.

How can I check my gift cards balance?

Please email me, and I will gladly check your gift card balance.

Can I use my gift card to purchase another gift card?

Unfortunately, this is not possible.

Any Questions?

If we still haven't answered your question, please message me, and I will get back to you as soon as possible.